Player Protection

Responsible Gaming at sporsplus

Betting should be fun — a bit of excitement on UFC fight night, a quick PBA parlay with your barkada, or spinning a few slots after work. sporsplus is committed to keeping it that way. Here's everything you need to stay in control.

21+ Only — Strict Age Verification Enforced

sporsplus Responsible Gaming Tools

Every sporsplus account comes with a full suite of responsible gaming controls. You're always in the driver's seat.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your sporsplus account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

Session Time Limits

Choose how long you want to play in a single session. sporsplus will send you a reminder notification when your chosen time is up, so you can step back, take a break, and come back refreshed — or call it a night.

Self-Exclusion

If you feel you need a longer break, sporsplus offers temporary self-exclusion (30, 60, or 90 days) or permanent self-exclusion. During exclusion, your account is locked and you will not receive any marketing communications from sporsplus.

Reality Checks

Enable periodic pop-up notifications that display your current session duration, total bets placed, and net gaming result. Reality checks help you stay aware of how long you've been playing and how much you've wagered.

Cool-Off Period

Need a short break without full self-exclusion? A cool-off period temporarily suspends your ability to place bets for 24 hours, 48 hours, or 7 days. Your account remains accessible for withdrawals during this time.

Account Activity Review

Access a full history of your deposits, withdrawals, bets, and session durations directly from your sporsplus account dashboard. Reviewing your activity regularly is one of the simplest ways to stay on top of your gambling habits.

Is Your Gambling Still Under Control?

Problem gambling can creep up on anyone — even the most disciplined bettor. Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use sporsplus's self-exclusion tools or reach out for support.

Remember: Gambling should never be used as a way to earn income, pay bills, or recover financial losses. If it starts feeling like a necessity rather than entertainment, please seek help.

01

Do you find yourself betting more money than you originally planned, or chasing losses to try to win back what you've lost?

02

Have you ever lied to family members or friends about how much time or money you spend on gambling?

03

Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?

04

Has gambling ever caused you to miss work, school, or important family commitments here in the Philippines?

05

Have you borrowed money, sold belongings, or used bill money to fund your gambling activity?

06

Do you think about gambling frequently throughout the day, even when you're doing other things?

Our Commitment to Responsible Gaming

At sporsplus, responsible gaming isn't just a checkbox — it's a core part of how we operate. We genuinely care about the wellbeing of every player on our platform, from the casual bettor in Quezon City who puts a small wager on the PBA Finals, to the UFC fan in Cebu who follows every card. Our goal is to make sure that sporsplus remains a source of entertainment, not stress.

We work continuously to improve our responsible gaming tools, train our support team to identify signs of problem gambling, and ensure that every player has easy access to the controls they need. If you ever feel that your gambling is getting out of hand, sporsplus is here to help — not judge.

The 21+ Age Requirement

Philippine law and sporsplus policy strictly prohibit gambling by persons under 21 years of age. This is non-negotiable. When you register for a sporsplus account, you confirm that you are at least 21 years old. We verify this through our Know Your Customer (KYC) process, which may require you to submit a government-issued ID such as a Philippine passport, driver's licence, SSS ID, or UMID.

If we have reason to believe that an account is held by a person under 21, we will immediately suspend the account pending verification. Any funds associated with an underage account may be withheld in accordance with our Terms & Conditions.

Parents and guardians: Please ensure that minors in your household cannot access your sporsplus account. Never share your login credentials with anyone, and always log out after each session, especially on shared devices.

How to Request Self-Exclusion

Self-exclusion is one of the most effective tools available to players who feel they need a break from gambling. sporsplus makes the process straightforward:

1
Log in to your sporsplus account

Navigate to your account settings and locate the Responsible Gaming section in your profile dashboard.

2
Choose your exclusion period

Select from a temporary exclusion (30, 60, or 90 days) or a permanent self-exclusion. Consider your situation carefully — permanent exclusion cannot be reversed.

3
Confirm your request

Your self-exclusion takes effect immediately. Your account will be locked and all marketing communications will stop. Any pending withdrawals will still be processed.

4
Contact support if needed

If you have trouble accessing your account settings or need immediate assistance, contact our support team at [email protected]. Our team is available 24/7 Philippine Standard Time and will process your request without delay.

During a self-exclusion period, sporsplus will not send you any promotional emails, SMS messages, or push notifications. If you receive any marketing material during your exclusion, please contact us immediately.

Setting Deposit and Spending Limits

One of the simplest and most practical responsible gaming habits is setting a budget before you start playing. sporsplus makes this easy with built-in deposit limit controls available directly from your account dashboard.

How Deposit Limits Work

  • Daily limit: The maximum amount in Philippine Peso (₱) you can deposit within a 24-hour period.
  • Weekly limit: The maximum you can deposit across a rolling 7-day window.
  • Monthly limit: The maximum you can deposit within a calendar month.

Reducing your limit takes effect immediately. If you request an increase, sporsplus applies a mandatory 24-hour waiting period before the higher limit becomes active — giving you time to reconsider.

Bet Size Awareness

Beyond deposit limits, we encourage all sporsplus players to set a personal per-session budget before they start. Decide on a maximum amount you're comfortable losing — whether that's ₱200 on a Friday night slot session or ₱500 on a UFC card — and stick to it. Gambling with money you can't afford to lose is never a good idea.

Recognising Problem Gambling

Problem gambling doesn't always look the same for everyone. For some players in the Philippines, it might start as harmless fun — a few bets on the PBA, some bingo rounds on a lazy Sunday — and gradually escalate without them noticing. Here are some common warning signs to watch out for:

  • Spending more time and money on gambling than you intended
  • Feeling the need to bet larger amounts to get the same level of excitement
  • Trying to win back money you've already lost ("chasing losses")
  • Neglecting work, family, or personal responsibilities because of gambling
  • Borrowing money or selling personal items to fund gambling
  • Feeling anxious, depressed, or irritable when not gambling
  • Using gambling as a way to escape stress, loneliness, or personal problems

If any of these sound familiar, please don't wait. Use sporsplus's self-exclusion tools or reach out to our support team. You can also contact the responsible gaming resources listed on this page for professional guidance.

Support Resources in the Philippines

sporsplus encourages any player who feels they may have a gambling problem to seek professional support. The following organisations provide responsible gaming guidance and counselling services relevant to players in the Philippines. PAGCOR, as the primary gaming regulatory authority in the country, maintains responsible gaming programmes that sporsplus aligns with in its operations.

  • PAGCOR Responsible Gaming Programme: The Philippine Amusement and Gaming Corporation runs player protection initiatives and maintains a national self-exclusion registry. Players can contact PAGCOR directly for guidance on responsible gaming resources available in the Philippines.
  • National Council for Mental Health (NCMH): The NCMH provides mental health support services across the Philippines, including for individuals experiencing gambling-related distress. Their hotline is available for Filipinos seeking help.
  • Gamblers Anonymous Philippines: A peer support fellowship for individuals who want to stop gambling. Meetings are held in Manila, Cebu, Davao, and other major cities across the Philippines.

sporsplus support staff are trained to refer players to appropriate help resources. If you reach out to us about a gambling concern, we will treat your situation with complete confidentiality and without judgment.

Protecting Vulnerable Players

sporsplus takes additional steps to protect players who may be at heightened risk of gambling-related harm. Our responsible gaming monitoring systems flag unusual patterns of play — such as sudden large increases in bet size, extended uninterrupted sessions, or rapid repeated deposits — and our team may proactively reach out to affected players to check in and offer support tools.

We also apply enhanced scrutiny during the account registration and KYC process to prevent underage gambling and to identify players who may have previously self-excluded from other platforms.

If you are a family member or friend concerned about someone else's gambling behaviour, you can contact our support team at [email protected] for guidance on how to approach the situation and what options are available.

Quick Actions

Access your responsible gaming controls directly from your sporsplus account.

Log In to Set Limits
Deposit limits · Session timers · Self-exclusion
Need Help Now?

Our support team is available around the clock, Philippine Standard Time.

[email protected]

24/7 — PST

Responsible Gaming Tips
  • Set a budget before you start and stick to it
  • Never chase losses — accept them as the cost of entertainment
  • Take regular breaks during long sessions
  • Don't gamble when you're stressed, tired, or emotional
  • Keep gambling separate from your daily finances
  • Talk to someone you trust if gambling stops being fun
21+

sporsplus strictly enforces the 21+ age requirement in accordance with Philippine gaming regulations. Age verification is mandatory for all accounts.

Enjoy sporsplus Responsibly

sporsplus is built for entertainment. Log in to set your personal limits, review your activity, or take a break whenever you need one. Your wellbeing always comes first. 21+ only.